Find the lobby side entrance
Arrive at 1911 Holcombe Blvd and look for the covered driveway shown below. The Keycafe pickup area is at the lobby’s side entrance.
StayCozy · Vantage Med Center
Your arrival, made simple.
Find your keys, park on the correct level and settle into your Houston stay.
Apartment address
1911 Holcombe Blvd
Houston, TX 77030
Houston, TX 77030
Guest parking
6th floor only
Check-out
By 11:00 AM
Before you arrive
Have your arrival message ready.
Your apartment number, pickup code and check-in details are provided separately. Contact us before arrival if you cannot find them.
Arriving after 11:00 PM? Please follow the after-hours access instructions sent by the building’s security system. If you have not received that text, contact us before arriving.
Collect your key fobs
Look for the Keycafe machine with the yellow StayCozy label. Follow the screen instructions and enter the pickup code from your arrival message.
Take the complete key set and close the compartment securely.
Keep the gray access fob with you. You will use it for the parking garage, elevators and your apartment. The blue Keycafe tag is used when returning your keys at checkout.
Open the garage gate
The garage entrance is in the middle of the building’s covered driveway. Look for the black sensor panel with a red light at the top, slightly behind the large screen.
Tap your gray fob against the center of the black sensor panel to open the gate.
Park on the 6th floor
Guest parking is on the 6th floor only. Towing is strictly enforced. Please do not leave your vehicle parked on another floor.
You may unload in the garage. Elevators connect the garage floors with the apartments, so you can take your luggage up from the garage. After unloading, make sure your vehicle is parked on the 6th floor.
Keep your gray fob handy for the elevators and your room.
Coming back later
After-hours entry
Arriving after 11:00 PM? You should have received a text message from the building’s security system. Follow the instructions in that message to enter using the ButterflyMX access panel.
If you have not received the text or need help getting in, please call or text our team.
During your stay
The everyday details.
Wi-Fi
Network: StayCozy
Password: Please refer to your private arrival message.
Trash collection
Valet collection runs Sunday through Thursday.
- Tie your trash bag and place it in the provided bin outside your door after 6:00 PM.
- Bring the empty bin inside by 9:00 AM the following morning.
- You can also use the trash room near the elevator.
Pool access
Use your fob to unlock the door. The left-hand door is heavy and needs a firm pull after unlocking. If it does not release, contact us rather than forcing it.
The pool gate does not require a code. Use the handle on the outside to open it.
Find your way around the shared spaces
Use the building map to locate the pool and other shared areas. The map is a location reference, not a guide to which apartments are available through StayCozy.
Food & grocery delivery
Send your order to the right door.
Include your full apartment number on every order.
1911 Holcombe Blvd, Apt [your apartment number]
Houston, TX 77030
Ask your driver to speak with the concierge on arrival. The concierge will confirm the delivery and direct the driver to your apartment.
A note for your driver:
Please check with the concierge when you arrive. My apartment number is included in the delivery address.
Before you go
Check out by 11:00 AM.
A few simple steps before you leave:
- Leave beds, linens and towels as they are. There is no need to wash them.
- Place used dishes in the sink or dishwasher.
- Put any remaining trash in the bin.
- Check closets, drawers and outlets for your belongings and chargers.
Return the complete key set
- Go to the StayCozy Keycafe downstairs.
- Tap Key Drop Off on the screen.
- Scan the blue Keycafe tag at the reader.
- Place the complete key set in the compartment that opens and close it securely.
Use the blue tag for the return step, not the gray building-access fob. If you have trouble, please contact us before leaving.
Keycafe key return tutorial
Thank you for staying with StayCozy.
Safe travels.