Question 1

How close is Elan to MD Anderson?

Accepted Answer

Elan is conveniently located approximately 0.2 miles from MD Anderson Cancer Center, making it an excellent choice for patients, families, and caregivers. The distance to specific hospital entrances may vary.

Question 2

How convenient is parking at Elan?

Accepted Answer

One of Elan's best features is its convenient parking garage. You can park on the same floor as your apartment, making it easy to access your home without navigating multiple levels. This is especially helpful when unloading luggage, groceries, or returning from medical appointments.

Question 3

Can I book for a few weeks or months?

Accepted Answer

Yes. StayCozy welcomes medical visitors, patients, families, and caregivers for stays of any length. Whether you need a few nights, several weeks, or a few months, we offer flexible furnished accommodations.
If your treatment schedule changes, we'll do our best to accommodate an extension based on availability.

Question 4

Do you offer special rates for medical or extended stays?

Accepted Answer

Yes. We offer special rates for extended stays and guests referred through Joe's House.
Rates vary depending on the length of stay, travel dates, and availability.
If you found StayCozy through Joe's House, please mention it when contacting us so we can provide the applicable special rate.

Question 5

What's included in a furnished apartment?

Accepted Answer

Each StayCozy apartment is fully furnished and includes a full kitchen with pots, pans, and utensils, an in-unit washer and dryer, Wi-Fi, linens, and comfortable living spaces.
If you have any special requests, please let us know before your stay, and we'll do our best to accommodate them.

Question 6

What if my medical schedule changes?

Accepted Answer

We understand that medical schedules can be unpredictable. If you need to extend or adjust your stay, please contact us as early as possible.
We'll do our best to accommodate your needs, subject to availability and the applicable reservation policy.

Question 7

Who should I contact for assistance or maintenance during my stay?

Accepted Answer

Our StayCozy team is here to assist you throughout your stay.
For any maintenance issues, repairs, or concerns inside your apartment, please contact StayCozy directly. We will coordinate with apartment management and the appropriate maintenance team on your behalf.
The building's front desk can assist with general questions but does not handle maintenance requests for StayCozy guests.
Please report any issues to us promptly so we can arrange assistance as quickly as possible.

Question 8

Why choose StayCozy over a hotel?

Accepted Answer

A furnished StayCozy apartment gives you more space, a full kitchen, in-unit laundry, and the comfort and privacy of a real home.
Elan also offers convenient access to MD Anderson, easy parking, and excellent value, making it a practical choice for both short visits and extended medical stays.

Question 9

How can I check availability or book directly?

Accepted Answer

You can explore available apartments, check availability, and book directly through our website at www.staycozy.co.
For personalized assistance, extended-stay quotes, or Joe's House special rates, please contact Ted at (346) 606-2098.
We're happy to help you find the right accommodation for your stay.

StayCozy at Elan Med Center

What every home in this collection includes

Just 0.2 Miles from MD Anderson

Comfortable Stays, Great Value

Easy & Convenient Parking

The Elan Advantage

Just 0.2 miles from MD Anderson Cancer Center.

Thoughtfully furnished stays at affordable rates.

Convenient parking for a stress-free stay.

What our guests say

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Get more when you book direct

Lower prices, every time

Direct line, real care

Not just a transaction

Elan Med Center FAQs